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Privacy policy

Privacy

Welcome Finance is committed to respecting and protecting your privacy. We've structured our web sites so that, in general, you can visit Welcome Finance on the Internet without identifying yourself or revealing any personal information.

Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Welcome Finance.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner’s Office. Welcome Finance provides this Online Privacy Statement to make you aware of our Privacy Statement, practices and of the choices you can make about the way your information is collected and used.

We will only collect sufficient information on you to allow us to communicate with you in an appropriate way. This information will include your name and organisation details as appropriate.

In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience and more detailed contact preferences.

Welcome Finance uses your information to better understand your needs and provide you with better service. Specifically, we use your information to communicate back to you, to update you on service and benefits, and to personalise our web site for you.
To ensure we are speaking to the correct party we will also ask for information that only you should know when it comes to discussing your account.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner’s Office.

FAIR PROCESSING NOTICE

  • If false or inaccurate information is provided and fraud is identified, details will be passed to the National Crime Agency.
  • Law enforcement agencies may access and use this information.

Marketing

If you have indicated your consent, from time to time, we may also use your information to contact you for customer satisfaction survey purposes. Welcome Finance will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first requesting your permission.

Security

Welcome Financial Services is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Email enquiries are transmitted by unsecure means and stored off-line.