Privacy policy

Privacy

Welcome Finance is committed to respecting and protecting your privacy. We've structured our web sites so that, in general, you can visit Welcome Finance on the Web without identifying yourself or revealing any personal information.

Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Welcome Finance.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Data Protection Commissioner. Welcome Finance provides this Online Privacy Statement to make you aware of our Privacy Statement, practices and of the choices you can make about the way your information is collected and used.

We will only collect sufficient information on you to allow us to communicate with you in an appropriate way. This information will include your name and organisation details as appropriate.

In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience and more detailed contact preferences.

Welcome Finance uses your information to better understand your needs and provide you with better service. Specifically, we use your information to communicate back to you, to update you on service and benefits, and to personalise our web sites for you.

FAIR PROCESSING NOTICE

  • If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies.
  • Law enforcement agencies may access and use this information.
  • We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:
    • Checking details on applications for credit and credit related or other facilities
    • Managing credit and credit related accounts or facilities
    • Recovering debt
    • Checking details on proposals and claims for all types of insurance
    • Checking details of job applicants and employees
  • If you want to receive details of the relevant fraud prevention agencies, please contact us at;

    • The Manager
    Customer Services Department,
    Mere Way
    Ruddington Fields Business Park
    Ruddington
    Nottingham
    NG11 6NZ

  • We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

Marketing

If you have indicated your consent, from time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt out of receiving such direct marketing or market research contact at any time.

Welcome Finance will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first requesting your permission. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests.

Welcome Finance uses clear GIFs, or pixel tags, provided by our ad-serving company to help manage our on-line advertising. These clear GIFs allow our ad-serving company to recognize a unique cookie on your browser that was placed by the same advertiser or another advertiser using the same technology. This allows us to learn which banner ads bring users to our website. The information we collect and share through this technology is not personally identifiable (it does not include your name, address, telephone number or email address).

Security

Welcome Financial Services is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Email enquiries are transmitted by insecure means and stored off-line.